Frequent Asked questions
FAQs
Can I really have my picnic anywhere?
Yes, as long as we can access the spot with our vehicle and for evening picnics, we are not too far from a streetlight! Even though we offer lighting with our picnics, I am a one lady show and packing up on my own in pitch black is not ideal! We ask that you stay at the picnic until we arrive. If you are set on an exact public park, it is essential to check with the Darwin City Council for the spot you have your heart set on, in case there is already another event booked there.
What happens for bad weather?
You can plan the perfect picnic but you can’t predict the weather! 30% of your booking payment is non-refundable. You can change to a new date, 48 hours prior without any penalties. We can carry the 30% deposit or full payment to another date, or we can refund you 70% 0f your deposit, if you have not booked a platter through us.
Alternatively, we would love for you to give us a Plan B option, that is undercover, like a patio, balcony or your living room.
A bad weather plan will be discussed 1 week prior, to lock in a plan B. We have some indoor options to implement, if the weather is looking bad 1 week prior. If a plan B is carried out and a cancellation is made 48 hours prior, your full booking payment will not be refunded or moved.
do you set up at the beach?
Yes, we do love a good beach picnic! But getting to the spot with a lot of equipment can be challenging. We charge for the extra time that it takes for setting up and cleaning after the event.
How much notice do you need to book our picnic?
We would love to plan the perfect picnic for you, so we would like 48 hours to do so. Full payment is needed before the day of the event.
Can you organise catering with our picnics or gathering?
You can bring your own catering, or we can organize food and beverages for you. We order through our trusted caterer.
Do you accept credit Card Payment?
Yes. There is a 3% surcharge. There is also a surcharge for refunds back into credit cards. Alternatively, we offer a direct deposit account for bank transfers.
I like to add more hire items to my DIY Picnic Package?
We do offer the hire of lighting, tables, chairs, cushions, lounges and any additional glassware, crockery and plateware. Check out our Add' On’s page and get in touch with us on the extra’s you like to include.
Please contact us if you wish for a delivery/collection quote from our team.
Do I need a permit to reserve a spot at the park?
Depending on the size of the event, you may require an outdoor venue hire permits. It’s safe to get in touch with the Darwin City Council to ensure the spot you have in mind is not already been booked with another event. A typical permit process takes 10 days. To apply an event application and permit, please see attached Here.
For Fees and Charges you can find Here
Can i bring our own wine or champagne for our picnic?
Yes for sure, a picnic is not complete without some bubbly! Although the consumption of alcohol is permitted during specific hours, without the requirement of obtaining a permit:
• East Point Reserve
• Mindil Beach
• Nightcliff Foreshore
Monday to Friday – 5:00pm to 9:00pm
Weekends and Public Holidays – 12:00pm to 10:30pm
Consumption of alcohol outside of these locations and hours requires permission from NT Police and City of Darwin. For more information on where you can or cannot consume alcohol, see the City of Darwin’s Event Planning Guide Here.
How do I book a picnic?
Once you have decided on the details to book, we will email your booking invoice for a 30% non-refundable deposit from your total balance. Your remaining balance is due 1 week prior to your event. We will need final number of guests 1 week prior.
If a guest pulls out after i have paid in full, do i get a refund?
If you let us know before the final balance is due 1 week prior, we will adjust your balance to the correct number of guests. If you have paid in full within 7 days of your picnic, we don’t offer refunds. It is your responsibility to fill in the extra guest/s. We will set up the exact amount of guest that’s been booked.
Can I just book your picnic tables and do everything myself?
Unfortunately, no. We have a set number of tables and made available for packages. If we dry hire our tables, other clients wanting packages on certain days may miss out. DIY packages are available on our Packages page. This is designed for convenience to set up/pack up at your choice of venue for up to 16 people.
Why do I need a security deposit for My DIY PACKAGE?
Items tend to go missing or damaged upon return, which is unfortunate. We cover ourselves to maintain the quality and availability of our one-off items we have in our inventory. It’s non-negotiable for a security bond. We require ID and a $200 bond prior to your collection. Items are required to be in clean order upon return. Bond will be utilized if items need to be professionally cleaned.
